Critical Thinking Case Study

1200 words - 5 pages

IntroductionWhen an employee is overlooked for a job promotion, he or she often feels rejected. Rejection in the workplace leaves an employee with a lot of emotions such as inadequacy, anger and depression. When workplace rejection occurs, the employee must use critical thinking to develop effective decision making techniques to stop these emotions from decreasing job performance. One method of accomplishing these goals is for the employee to develop new skills and knowledge by participating in programs such as networking and mentoring. As a result of the increased skills and knowledge, the employee will gain confidence to promote him or her self to the management and as a result get the desired promotion and job recognition.DiscussionWork-Related ProblemBarbara has been employed with her company for eight years in the marketing department. She always worked diligently and has advanced her knowledge and skills as necessary-usually on her own personal time. However, Barbara has been rejected from several job promotions even though she has presented quality work in a timelier manner than the promoted employees. Barbara was left with feelings of inadequacy because she believed that she was capable of performing the duties, she had proven her loyalty to the company by learning the needed skills, and she was close to obtaining her college degree. Barbara, like many rejected employees, believed that she was unworthy, unwanted, and no longer desirable. To overcome these strong emotions, an employee should use critical thinking and develop solid decision making techniques. One effective technique is for the employee to improve job performance by increasing skills and thus boosting his or her confidence.Brainstorming for Possible SolutionWe use our decision-making skills to solve problems by selecting one course of action from several possible alternatives. Decision-making can be hard. Almost any decision involves some conflicts or dissatisfaction. The difficult part is to pick one solution where the positive outcome can outweigh possible losses. Avoiding decisions often seems easier. Yet, making your own decisions and accepting the consequences is the only way to stay in control of your time, your success, and your life.One of the major tasks in any planning or problem solving process is brainstorming or generating new ideas and options for specific actions and solutions. The resulting outcome of your solution or plan is only as good as your best options and ideas you put in it. The following is a list of possible solutions to Barbara's problem:1.Face up to the boss. It obviously would be a mistake to ignore your boss' views totally, because she may have a point. Never, never make yourself look sulky by saying 'I could get better if you would only stop criticizing'. Big mistake if you do. The Complainer is insecure and paranoid, and that makes her panic about every little thing. So what can you say? Try this: 'I understand you're worried about the way...

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