Organizational Behavior Terminology And Concepts Essay

974 words - 4 pages

In this paper the author will discuss several key concepts and terminologies as they relate to organizational behavior, organizational culture, diversity, communication, organizational effectiveness and efficiency, and organizational learning.What is organizational behavior and why is it important? Organizational behavior is a concept or tool for businesses striving to meet the needs of its employees while understanding the impact of the individual on an organization's behavior. Formally defined, organizational behavior--OB for short--is the study of individuals and groups in organizations (Schermerhorn, 2003, pg. 2). What do workers want? What are their concerns? The answers are not always the same and the methods of discovery are varied as well but some key responses that seem to be constantly mentioned are recognition for a job well done, job security, a balanced work and family life, and a competitive salary. There is a vital need for employees to know what their workers value, how they feel and change with them so as to keep the organization on the cutting edge of productivity and profitability. It is because of that vital importance that employers should alter the way they have been doing things for so long. Procedures that may have worked in the past will not necessarily work in the future. The author thinks that it is important to say that just because something has worked in the past does not guarantee you success in the future. Research has shown, the top companies are adapting and doing what it takes to gain an edge (Schermerhorn, 2003, pg. 8).One key component that gives your company or organization that elusive, sustainable competitive advantage is culture. What is culture? In essence, it is a soft, intangible element that deals with people, trust, leadership and passion. Basically, organizational culture is the personality of the organization. Why is culture important? Because your competitor can duplicate everything you do, i.e. your pricing structure, but they can't duplicate your culture. The benefit of understanding culture, is it focuses attention on the human side of organizational life, and finds significance and learning in even its most mundane aspects. Also it requires members--especially leaders--to acknowledge the impact of their behavior on the organization's culture. According to Edgar Schein, cultural analysis is especially valuable for dealing with aspects of organizations that seem irrational, frustrating, and intractable. He writes, "The bottom line for leaders is that if they do not become conscious of the cultures in which they are embedded, those cultures will manage them" (Schein, 1993, p.375).The effects of cultural diversity on organizational behavior are complex and powerful. Cultural diversity can be defined as the "representation, in one social system, of people with distinctly different group affiliations of cultural significance" (Schermerhorn, 2003, pg. 13). There are many factors that have caused the...

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