Patients’ Privacy And Satisfaction In The Emergency Department: A Descriptive Analytical Study

674 words - 3 pages

Particularly in medical and nursing settings, privacy is recognized as a basic human right. Should be noted, it’s essentially complex and vague to define while being reviewed. It’s defined in the context of four aspects [solitude, intimacy, anonymity and reserve] but overall recognized in two forms; autonomy and confidentiality. Little attention paid to privacy patients in many medical centers. It’s essential to observe privacy, to establish an effective medical team-patients relationship; patient serenity. Today, with technology available, observing privacy and confidentiality should be more acute. Patient satisfaction levels have been identified as major indicators of quality of care and are influenced by a range of factors (Nayeri & Aghajani, 2010).
Impact of sociocultural factors on the understanding of privacy has been realized by researchers being of importance to Iran. The study is designed to investigate extent to which ER medical teams respect privacy of patients and the association with patients’ satisfaction. Nurses are responsible for 24HR care of patients; results of study can be applied in nursing field. Used sample of 360 patients admitted to three emergency departments, in Tehran University of Medical Science. Patients aged at least 15 years. First, researchers viewed books and articles on privacy for construction and validation. Data was gathered every day of the week [8.00 am and 10pm] over a period of three months, 2007 (Nayeri & Aghajani, 2010).
Findings show 50.6% believed their privacy is observed on a weak level, 49.4% fairly good and, 44.2% on their satisfaction to be low, overall, 76.4% putting the level at low. Maintenance of privacy depends on patients social and cultural factors. Respect of patient’s privacy is observed at a weak degree. Findings show direct and significant correlation exists between respecting privacy and patient’s satisfaction. The longer patients stay in the hospital, higher the breach of their privacy. It could not point out existence of a correlation between patient’s sex and respect of their privacy. Limitations to this study; only one hospital, and patients admitted and discharged at night...

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